Privacy Policy

Contact details

Name: Rachael Horan Counselling

Registered Address: The Main Hall Offices, Wellington Baptist Church, 28 South Street, Wellington, TA21 8NS

Telephone Number: 07710 597839

Email: info@rachaelhorancounselling.co.uk

 

 

To Note

You are welcome to browse this website to learn more about the services offered. However, you are not permitted to use any material from this website for your own purpose unless you have the express permission of Rachael Horan Counselling.

Right To Privacy

Rachael Horan Counselling fully respects your right to privacy and will not collect any personal information about you without your consent. Any information you provide us with will be treated with the highest standards of security and confidentiality, in line with relevant legislation, including the EU General Data Protection Regulation (GDPR) which took effect from 25 May 2018.

Any information that you volunteer is not made available to any third parties – unless you specifically request this under the General Data Protection Regulation (GDPR), and is used by us only for the reason for which you provided it.

We will not sell or transfer your data to another person or organisation without your consent, or unless we are bound to by law.

The data controller is Rachael Horan Counselling and the data protection officer is the Rachael Horan.

We use your personal data for the following purpose:

To get in touch with you should you fill in the form on our website or email us to request contact.

The categories of personal data concerned

With regards to personal data, we process the following information:
The data on web forms and in any communication we have with you, including your name, phone number, email address and enquiry details. When you contact us and reasonably expect a response, you are implicitly consenting to the processing of your data.

Our legal basis for processing your personal data

• Consent: Article 6 of the General Data Protection Regulation (GDPR)

Further details are on the Information Commissioner’s Office (ICO) website here.

Providing us with your personal data

You are not legally or contractually obliged to provide us with your personal data. However, failure to provide us with your contact details will prevent us from being able to fully respond to your enquiry.

Data storage and retention

Your personal information will not be stored for any longer than is necessary. If you instruct Mirador to build your website, we will provide you with a contract that details specifically what information we store and where it will be held.

 

Under GDPR, you have the following rights:

The right to be informed – You have the right to be informed about how we collect and use your personal data.

The right of access – You have the right to request access to your personal information, known as a subject access request.

The right to rectification – You have the right to ask us to amend information you deem is incorrect. You also have the right to request that we complete information that you believe is incomplete.

The right to erasure – You have the right to ask us to remove your personal data from our records in certain circumstances.

The right to restrict processing – You have the right to ask us to restrict the processing of your data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer your personal information to you or a nominated third party, in certain circumstances.

The right to object – You have the the right to object to the processing of your personal data in certain circumstances.

Rights related to automated decision-making including profiling

We do not use a system that profiles (evaluates) your data or performs any automatic functions with the information you have submitted to us.

Making a request

You will not have to pay a fee should you make a request regarding your personal data.
We have one calendar month in which to respond to your request.
To make a request, please contact Rachael Horan at The Main Hall Offices, Wellington Baptist Church, 28 South Street, Wellington, Somerset, TA21 8NS, or via email at info@rachaelhorancounselling.co.uk.
Alternatively, you can call 07710 597839.

How to complain

If you are unhappy with how we have used your data, you can make a complaint to the ICO using the contact details below.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113